Privacy Policy for Mindil Beach Casino

Effective Date: 1 June 2026

Welcome to Mindil Beach Casino. Your privacy is important to us, and we are committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our website and services.

1. Information We Collect

We may collect the following types of personal information:

Identity Information: such as your name, date of birth, and gender.
Contact Information: including your email address, postal address, and phone number.
Account Information: username, password, and other login details.
Financial Information: payment details, transaction history, and billing information.
Technical Information: IP address, browser type, device information, and usage data.
Marketing Preferences: your preferences on receiving marketing communications.

2. How We Collect Your Information

We collect information directly from you when you:

Register an account or use our services.
Make a deposit or withdrawal.
Contact customer support.
Participate in promotions or surveys.

We also collect information automatically through cookies and similar technologies when you use our website. For more details, please see our Cookies Policy.

3. How We Use Your Information

Your information is used to:

Provide and manage your account and access to our services.
Process transactions and payments securely.
Communicate with you about your account, updates, and promotional offers (with your consent where required).
Improve our website, services, and customer experience.
Comply with legal and regulatory obligations, including anti-money laundering and responsible gambling requirements.

4. Disclosure of Your Information

We may disclose your personal information to:

Our service providers and partners who assist in operating our services (e.g., payment processors, IT providers).
Regulatory bodies, law enforcement, or government agencies as required by law.
Other third parties with your consent or as otherwise permitted by law.

We do not sell your personal information to third parties.

5. International Transfers

Your information may be transferred to and stored in servers located outside Australia. We will take reasonable steps to ensure that your information is protected in accordance with this Privacy Policy and applicable laws.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Your Rights

You have the right to:

Access and obtain a copy of your personal information.
Request correction of any inaccurate or incomplete information.
Withdraw consent to marketing communications at any time.
Complain to us or the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.

To exercise these rights, please contact us using the details below.

9. Cookies

We use cookies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookies Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Mindil Beach Casino Privacy Officer
Email: [email protected]
Phone: +61 8 8981 0000
Address: 123 Mindil Beach Road, Darwin, NT 0800, Australia

Thank you for trusting Mindil Beach Casino with your personal information.